At LMI Translations, our Quality Policy is at the heart of our aim to provide clients with high-quality language solutions and excellent levels of service. We always keep our mission in mind: to ensure that our clients’ businesses develop and perform perfectly in any market that they choose to be a part of.
Every LMI Translations employee is committed to the company’s quality policy and regularly receives the training necessary for maintaining a high level of performance at work.
As part of our commitment to supplying services at the highest level of quality possible, LMI Translations guarantees the following:
All translators are assessed and evaluated before being entrusted with actual work. The linguist’s experience, education, and overall ability to adapt to translation projects are just a few of the aspects we consider before selecting the very best. Every translation is conducted by a qualified, native speaker of the target language, and each client is paired with a translator who has significant expertise in the subject at hand.
Translations are conducted under the stringent terms of the ISO 17100:2015 standard.
Our project managers and translators are experts in the most up-to-date Computer-Aided Translation and Translation Memory tools, helping us ensure greater consistency not only across a single text but also between all of the client’s projects.
All translations are checked using industry-standard Quality Assurance software — Apsic Xbench — to limit inconsistencies and human errors as much as possible (if needed, we also support QA Distiller, Verifika and other tools).
LMI Translation’s Project Managers have access to a custom-built Translation Management System that allows them to record every aspect of our projects – past and present – to ensure that quality assurance procedures are performed thoroughly and consistently. Our linguists’ work is evaluated after every project and is monitored over time, to ensure that the quality of their output remains high.
Any translation work conducted by LMI Translations is covered under our lifetime warranty, which means that, in the unlikely event that faults are found in your translation, we will fix them immediately and at no extra charge.
LMI Translations is an ISO-certified translation company providing professional language services in accordance with internationally recognised standards for translation quality, machine translation post-editing, quality management and information security. Our certifications include ISO 17100, ISO 18587, ISO 9001 and ISO 27001.
These international standards are integrated into the way we work at every stage of a translation project — from the first client enquiry and project planning to translation, quality assurance, full human post-editing of machine translation output, delivery and secure data management. They help us maintain consistent quality, reliable processes and high standards of information security while ensuring that every project is handled according to our clients’ individual requirements.
Our ISO certifications reflect our long-term commitment to quality, continuous improvement and excellent customer service. ISO 17100 provides the framework for professional translation services, while ISO 18587 strengthens our machine translation post-editing (MTPE) processes and defines requirements for full human post-editing and qualified post-editors. ISO 9001 supports systematic quality management and continuous improvement, and ISO 27001 helps us protect sensitive information and manage information-security risks.
Together, these standards enable LMI Translations to provide secure, reliable and customised translation and localisation solutions for businesses and organisations working across languages and markets. Whether we are handling multilingual content, financial information, intellectual property, employee data or other confidential materials entrusted to us, our processes are designed to protect our clients’ information while delivering consistently high-quality language services.
LMI Translations has been independently evaluated and awarded its ISO certifications by Bureau Veritas Latvia.
Increased revenue and larger market share:
9 out of 10 internet users prefer to read and purchase from your website when information is provided in their native language. Localisation equals growing trust and inclusion.
Peace of mind:
We take care of all language translations, instructions, and tedious manual tasks so that you can focus on your core business. Systems, tools, and processes are set up to handle translation tasks and data across multiple platforms and time zones.
More in our case study ->
Speed, efficiency and technology
We use technology and human expertise to provide translations that offer speed and efficiency without compromising on quality. By leveraging the right tools and processes, we ensure timely delivery of your projects, meeting even the tightest deadlines.
