ISO standards are internationally recognised guidelines that set the benchmark for quality, safety, efficiency, and interoperability across industries. Developed by the International Organization for Standardization (ISO), they ensure that products and services consistently meet customer and regulatory requirements. The primary purpose of ISO standards is to improve quality and performance while fostering innovation and ensuring a fair marketplace.
ISO standards serve several functions. They facilitate international trade by providing a common language for business practices, which helps to minimise barriers between countries. They also provide a framework that organisations can use to improve their operational efficiency and product quality, ultimately leading to greater customer satisfaction.
Discover the essence of ISO-certified translations and why accuracy and compliance are essential for quality service. Explore ISO 17100, ISO 9001, and ISO 27001 certifications that demonstrate our commitment to excellence in translation, quality management, and information security.
One of the most important certificates in our industry is ISO 17100. It deals specifically with the quality of translation services. This standard outlines the essential requirements for producing high-quality output. By holding this certificate, we can assure you that our services are delivered with a high level of accuracy and reliability.
Key components include:
By achieving ISO 17100 certification, we demonstrate our commitment to providing first-class translation services that meet your highest expectations.
ISO 9001 is one of the most widely recognised quality management standards in the world. While ISO 17100 provides clear guidelines for the translation process, ISO 9001 complements this by broadening the view to include how we can deliver our services more effectively.
Key principles include:
ISO 9001 certification means that our organisation has a robust quality management system in place to drive continuous improvement and ensure customer satisfaction.
ISO 27001 focuses on establishing an Information Security Management System (ISMS) to protect sensitive information and manage risk effectively. Given that we deal with sensitive information on a daily basis, it is vital that we follow best practice to ensure that your information is secure.
Key components include:
Achieving ISO 27001 certification demonstrates our organisation's commitment to protecting customer information and managing data security risks. At a time when data breaches are becoming increasingly common, we want our customers to feel secure in the knowledge that their data is safe.
Despite the clear benefits of ISO certification, several misconceptions persist:
1. ISO certification is just a marketing tool: A common myth is that ISO certification is simply a marketing tactic for companies to attract customers. While it can enhance a company's reputation and appeal to customers, the primary goal of ISO certification is to improve internal processes and ensure quality. Our main goal in pursuing certification is to establish efficiency, high standards and a culture of continuous improvement, not just to promote ourselves.
2. ISO certification is a one-off event: Another misconception is that ISO certification is a one-off achievement. In reality, maintaining certification requires ongoing compliance with ISO standards, regular audits and continuous process improvement. By holding ISO 17100 from 2016 and ISO 27001/ISO 9001 from 2022, we are proud to demonstrate our commitment to upholding these standards.
3. ISO certification is only relevant for large customers: Some believe that ISO certification is only necessary for large organisations or clients. While it is more common for large organisations to hold certification and work with companies that have the appropriate credentials, ISO standards are just as useful for smaller companies as they are for larger ones. It demonstrates the company's intention to provide the best possible service to the customer. It also demonstrates a commitment to high standards.
ISO standards are essential tools for organisations seeking to improve quality, efficiency and customer confidence. By holding ISO 17100, ISO 9001 and ISO 27001, we are demonstrating our commitment to excellence in translation services, quality management and information security. Adopting ISO standards not only positions our company as a leader in our field but also fosters a culture of quality that benefits our clients. As markets continue to evolve and customer expectations rise, we believe that a commitment to ISO standards is a key differentiator, leading to sustainable success and growth.
Experience the difference – contact us for ISO-certified translations that prioritize your needs!
Contact us today:
Precision you can rely on – embrace ISO-certified translations!
Discover why confidentiality is vital in legal translations and how secure practices ensure your sensitive information stays protected.
