Last updated: 18.06.2026
1.1. Controller — a natural person or a legal entity, a state or a local government institution, which, alone or together with others, prescribes the purposes of personal data processing and the means of processing.
1.2. Data protection officer — data protection officer is the contact of SIA “LMI Translations” for matters related to data protection, collection, processing, storage and deletion.
1.3. Data subject — a natural person who has been identified or has not yet been identified but whose identity can be determined by obtaining additional information.
1.4. Personal data — any information relating to an identified or identifiable person by which a person can be identified (such as name, surname, phone number, e-mail address, address of residence, personal medical history, information about income, a photo, location data, data of the person’s passport, etc.).
1.5. Privacy Policy — a document containing information on the internal procedures and guidelines of SIA “LMI Translations” for the protection, storage, correction, deletion and possible transfer of data to third parties in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
1.6. Processor — a natural person or a legal entity that processes personal data on behalf of the controller (SIA “LMI Translations”).
2.1. Controller:
3.1. Data protection officer of SIA “LMI Translations” can be contacted by writing to [email protected] or calling (+371) 67275623, GSM: (+371) 26011192.
4.1. Personal data processing is any activity performed on personal data: collecting, recording, entering, storing, arranging, modifying, using, transmitting, transferring and disclosing, blocking or deleting of data.
4.2. SIA “LMI Translations” data protection and processing principles:
4.3. SIA “LMI Translations” undertakes to collect only the personal data necessary for its direct operations and process it in accordance with Paragraph 4.2.
4.4. SIA “LMI Translations” as the controller is responsible for the security of the data in its possession. The company undertakes to pay attention to the organization of internal processes in order to prevent the data being accessed by individuals who do not need such data to fulfil their everyday duties.
4.5. The company controls and records individuals who access personal data.
5.1. SIA “LMI Translations”, depending on the situation or the task, may process the following personal data:
6.1. Data is mostly obtained directly, when the data subject contacts us, when we receive a request for our services or a job application letter, within the framework of customer surveys, etc.
6.2. Data can also be obtained through publicly available resources such as LinkedIn, Facebook, etc.
6.3. Data about our website visitors is obtained through Google Analytics.
6.4. Data (not identifying an individual) is also obtained using cookies.
7.1. Depending on the situation, SIA “LMI Translations” processes data for the following purposes:
8.1. SIA “LMI Translations” is responsible for ensuring that data processing is always lawful and reasonable.
8.2. Data is processed on the following legal basis:
8.3. If SIA “LMI Translations” processes data based solely on the consent of the data subject, they have the right to withdraw their consent at any time by contacting the data protection officer of SIA “LMI Translations”. Detailed contact information is provided in Paragraph 3.1 of this Privacy Policy.
9.1. Data of data subjects is mainly processed by the employees of SIA “LMI Translations”, who have signed strict non-disclosure agreements and are professionally trained for such tasks.
9.2. Personal data may be transferred to the partners of SIA “LMI Translations” and/or institutions, the involvement of which is required to provide a service of high quality.
9.3. Personal data may be transferred to our cooperation partners (such as providers of outsourced accounting services, IT system developers or debt collection companies) who have entered into strict non-disclosure agreements. Our cooperation partners process personal data only for the purposes stated in the agreement and only to the extent specified.
9.4. In certain cases, data may be transferred to law enforcement or local government authorities, if required from SIA “LMI Translations” by applicable laws and regulations or a legitimate request from the relevant public authority. In such a case, SIA “LMI Translations” discloses only the required data.
10.1. Right to withdraw one’s consent.
10.2. Right to access one’s data.
10.3. Right to object to data processing or forbid it.
10.4. Right to rectification.
10.5. Right to opt out of direct marketing activities.
10.6. Right to data portability.
10.7. Right to lodge a complaint with the supervisory authority.
10.7.1. Data subjects have the right to contact the data protection officer of SIA “LMI Translations” or to lodge a complaint with the supervisory authority for personal data processing — the Data State Inspectorate (www.dvi.gov.lv) — regarding any matters related to personal data processing.
11.1. Data will be stored and processed for as long as at least one of the following conditions exists:
11.2. Applications that have been received from language service providers and include CV and/or education certificates, may be stored for up to 6 months, prior to concluding a cooperation agreement or until a decision is taken on deletion of the data.
11.3. Customer data stored by the Company is regularly updated and deleted. Customer data is deleted when 6 years have passed since the last order.
11.4. Data is usually deleted no later than 3 (three) months after the reason for data storage has ceased to exist, except in cases where SIA “LMI Translations” has a legal obligation to store such data for a longer period (for example, for accounting or litigation purposes).
12.1. In order to ensure the best possible functionality to the visitors of our website, SIA “LMI Translations” uses services provided by Google Analytics.
12.2. Cookies are small text files stored by a web browser (such as Firefox, Safari, etc.) on a web user’s computer, tablet, or smartphone.
12.3. By using cookies that do not identify a specific user, common user behavior and actions can be determined.
12.4. SIA “LMI Translations” uses cookies to improve our services and website, as well as to analyse the activity on our website.
12.5. User may delete and/or block cookies in the browser settings at any time. It has to be taken into account that blocking cookies may restrict the functionality and usage of our website.
12.6. More information about cookies is available here.
13.1. SIA “LMI Translations” mainly stores data in electronic format, as well as in the company’s office.
13.2. Data is properly protected by using passwords, secure servers, restriction of access rights, encryption, firewalls, and other measures.
13.3. The data located in the company’s office are stored in locked rooms or spaces and destroyed using document shredding equipment.
13.4. Strict confidentiality of data is ensured. SIA “LMI Translations” delegates data processing only to verified partners and suppliers with whom a non-disclosure agreement has been concluded. Partners and suppliers process data only for the intended purposes and to the extent required.
13.5. SIA “LMI Translations” regularly reviews and improves its data protection measures.
13.6. SIA “LMI Translations” does not assume liability for any unauthorised access to personal data and/or loss of personal data that does not depend on SIA “LMI Translations”, for example, due to the fault or negligence of the data subject or a third party.
13.7. In the event of a personal data breach that may pose a risk to the rights and freedoms of the data subject, SIA “LMI Translations” acts in accordance with the requirements of the General Data Protection Regulation and, where applicable, notifies the data subject and/or the supervisory authority.
14.1. In the provision of language services, SIA “LMI Translations” uses modern translation technologies, including computer-assisted translation tools, translation memories, terminology databases, and, in certain cases, machine translation or artificial intelligence-assisted solutions. The use of such technologies is carried out while respecting confidentiality and personal data protection in accordance with this Privacy Policy, the applicable laws and regulations, and the agreements concluded with the respective technology providers.
14.2. More information about the specific tools used in the provision of services and their security measures can be obtained by contacting the data protection officer of SIA “LMI Translations” in the manner specified in Paragraph 3.1 of this Policy.